Privacy Policy

FlatShoeZone We ensure transparency and diligence in how we handle, use, and protect your data. This policy applies to all interactions with our brand—online, offline, or in person.

1. What We Collect

• Guest Information: First and last name, email, phone number, payment details, and specific accommodation requests.

• Behavioral Data: Cookies help us collect data on browsing patterns, interaction time, and page visits.

2. How We Use It
We process your data to:

• Confirm and manage your booking.

• Communicate regarding your stay or services requested.

• Evaluate user experience and enhance customer support.

3. Data Recipients
We share data on a need-to-know basis only:

• With third-party partners that deliver or facilitate services (like excursions or concierge bookings).

• With authorities, where mandated by local laws or in the interest of public safety.

4. Our Commitment to Security
Data protection strategies include:

• Encrypted payment gateways that comply with PCI-DSS standards.

• Frequent system audits and staff cybersecurity training.

• Disaster recovery plans to preserve data integrity.

5. Your Data, Your Rights
You may:

• Request a copy or erasure of your personal data at any time.

• Unsubscribe from promotional communications through clearly labeled links or by email.